QUALITY ALERT:
OCEANIC DIAPHRAGM-STYLE REGULATORS PURCHASED OR SERVICED BETWEEN OCTOBER 1, 2017 – MAY 25, 2018
If you have elected to SERVICE the new and/or used affected product(s) you must register each product to receive compensation and promotional incentives.
Please complete the information below for each product serviced. Once the product has been registered as serviced, you will receive a confirmation number. Please keep this for your records.
ACTION PLAN – DOCUMENTS AND RESOURCES
Oceanic has developed an action plan (see below) to remedy the issue of affected products. To carry out this action plan as simply and efficiently as possible, please follow the applicable documents at the links below.
- Oceanic Regulator Retailer Letter
- Oceanic Retailer Consumer Action Plan
- Oceanic Official Quality Alert (Written instructions for servicing affected regulators)
- Oceanic Service Instructions (video) (VIDEO on how to service affected regulators)
- Oceanic Compensation and Incentives
- Oceanic Consumer Letter
- Oceanic Questions and Answers
- Oceanic Consumer Poster
We apologize for the inconvenience and appreciate your cooperation in supporting Oceanic regarding this matter.
Sincerely,
Oceanic